Paid features of Jyoti 108 are paid in internal stars (⭐). The price in stars is shown before you confirm any paid feature.
You top up stars in the @Jyoti108bot bot with Telegram Stars (Telegram processes the payment) or with another payment method offered at the moment of purchase. Some cabinets offer subscriptions paid by card through a payment provider; the provider is named on the payment page.
Your balance has two parts: paid stars, which do not expire, and bonus stars (the bonus part of a top-up pack, gifts, promotions, referral rewards, subscription credits), which expire after the period shown in your balance — usually 30 days. Bonus stars are spent first.
Stars have no cash value, cannot be exchanged back for money, cannot be transferred, and are not a deposit or electronic money.
2. How a paid feature is charged
When you start a paid feature, its price is reserved (held) on your balance.
The stars are charged only when the result is delivered to you.
If you press Cancel while it is being prepared, or if generation fails or times out, the hold is released automatically and nothing is charged. You do not need to ask.
If a paid result was charged but not delivered (for example, a technical failure after the charge), the stars are returned automatically when our systems detect it, or on your request.
3. Refund requests
Undelivered or broken results: write to Support in the bot or app, or send the /paysupport command in the bot. We return the stars for the affected feature.
Unspent purchased stars: you may ask for a refund of a Telegram Stars top-up within 14 days of the purchase. We return the Telegram Stars through Telegram for the part of the top-up that has not been spent or reserved; bonus stars that came with that top-up are cancelled.
Delivered readings are not refunded just because you disagree with them, because astrology readings are interpretations, not guaranteed facts. Where the law gives you a right to withdraw, it ends when the digital content is delivered with your prior consent (see the Terms of Service, section 5).
Subscriptions can be cancelled at any time; they stay active until the end of the paid period. Card subscriptions are cancelled in the billing portal of the cabinet.
Purchases made through Apple or Google are refunded by Apple or Google under their rules.
We answer payment requests within 7 days. Telegram's own rules for Telegram Stars also apply: if a legitimate request is not solved, you can report it to Telegram with the transaction ID from Settings → Your Stars.
4. Jyoti+ subscription
Jyoti+ is a monthly subscription paid in Telegram Stars. The price is shown on the Jyoti+ screen before you pay (at launch: 299 Telegram Stars per 30 days).
It renews automatically every 30 days: on each renewal Telegram charges the price from your Telegram Stars balance until you cancel. If your Telegram Stars balance is not enough on the renewal day, the subscription ends.
Cancel any time on the Jyoti+ screen in the bot or the app, or in Telegram → Settings → My Stars. Cancelling stops the next renewal; the plan stays active until the end of the paid period, and nothing more is charged.
What the plan includes is shown on the Jyoti+ screen (at launch: 3 short answers a day, 150 bonus stars every paid month — valid 30 days — and 20% off PDF reports). Pay-per-feature prices stay as they are.
Refunds: you may ask for a refund of a subscription payment within 14 days if you have not used that period's benefits (included answers, bonus stars or the discount). After a refund the plan ends at once and the bonus stars of that payment are cancelled.
A free trial ends by itself; it never becomes a paid subscription without your own payment. Jyoti+ is not sold inside the iOS and Android apps.
5. Promotions and referrals
Promo codes, gifts and referral rewards are bonus stars. They are given under the conditions shown at the time, can expire, and cannot be exchanged for money. We may cancel bonuses obtained by abuse (for example, multiple accounts).
6. Account deletion
When you delete your account, the remaining balance is lost. If you have unspent purchased stars, ask for a refund first. An anonymised record of payments is kept for accounting — see the Privacy Policy.
7. Contact
Payment questions: /paysupport in @Jyoti108bot, Support in the app, or info@jyotisoftllc.com. Payment recipient: JyotiSoft LLC.